office (519) 662-4142
fax (519) 662-4261
toll-free (800) 567-4467

CLICK HERE for the Yellow Dog Design Order Form

About Yellow Dog Design

At Yellow Dog Design we are proud to say that our products are made in the USA under our own roof in Greensboro, North Carolina. All our designs are created with pets in mind by designer/owner Pat Cockrell. With an eye for trends and years of experience creating top selling designs for the gift and home accents market. Pat is dedicated to keeping the line fresh and exciting and full of hot sellers! From design to print and sewing - we oversee every step to ensure that you receive the finest quality product. We are committed to making the world a better place, trying each year to make our facility green. We recycle the paper used in our offices as well as what is used in our transfer process and have made efforts to reduce our energy process.

About our products

Our products are made of 100% dye-sublimated durable polyester, colorfast and machine washable. Our designs are printed with a special heat transfer process onto a heavy braid - its not ribbon or fabric sewn onto webbing that can easily fray.

Our Guarantee

Our products are fully guaranteed against any manufacturing defects. Any defective product can be returned and will be promptly replaced. Just call us, and we will guide you through the process.

Holiday Exchange Policy

We are proud to offer a unique exchange policyon Holiday & Seasonal items giving you a risk free advantage to stocking your shelves during the holiday season.

How it works & criteria that must be met:

• Items must be ordered and available in your store a minimum of 30 days before the holiday.

• You have up to 30 days after the holiday to send that holiday’s returns in. Returns will not be accepted past 30 days

• Catalog your returns and send them to Yellow Dog along with a new order, to the attention of customer service - returns.   

 A small restocking fee applies

• Credit will only be given for items that are clean and free of damage and wear.

 ORDERS

FIRST ORDER - $100.00 Minimum, No Minimum on Reorders. Products do not have to be ordered in any set pre packs, all products can be ordered in singles.

How to Order

Orders can be placed in a number of ways.

• Online. You can order online at: www.retailadvantage.com.

• E mail. Your orders can be emailed to Customer Service at sales@retailadvantage.com

• Phone. Someone is available Monday through Friday 9:00 am – 4:30 pm Eastern toll free at 800.567.4467 or 519.662.4142

• Fax your order to 519.662.4261

SHIPPING

We generally ship in 5 to 7 days or less and ship via UPS. Please allow more time after a trade show or before the busy holiday season.

STARTER KIT DISPLAYS

Get started with a Yellow Dog Design Starter Kit! Starter kits provide a simple and easy way to introduce your customers to our products. Simply choose 15 of your favorite designs, or start with our 15 top sellers - and we will do the rest! With the Starter kit you receive 15 collars of each size (Extra Small, Small, Medium and Large), 15 leads (one of each design) a floor display and signage.